Customer Reviews
BATES-RAINTREE FLORIST
Local Chattanooga, TN florist
Local Chattanooga, TN florist
Date: Oct 18, 2024
Name:
Tim R
State/Province:KS
The flowers were beautiful and lasted a very long time. Everything was perfect!
Sandy Daniel, owner's Reply:
Date: Oct 18, 2024, 11:46 am
Hi Tim, Thanks for the 5-star review! We are always blessed to hear everything was perfect! Congratulations, and we hope you have seen or will see your newest addition soon! It was a pleasure filling this important order for you!
Date: Oct 04, 2024
Name:
Mariah A
State/Province:TN
Its always an easy ordering process. The flowers are so beautiful! She has been getting ask where they came from. She loves how they look, smell and how long they last, its been 2 weeks and they still look great!
Sandy Daniel, owner's Reply:
Date: Oct 04, 2024, 3:11 pm
Thank you, Mariah, for the lovely review! We appreciate your business and letting us know our website is easy to use! How wonderful to hear your mom is still enjoying the birthday flowers you sent her!
Date: Sep 27, 2024
Name:
David C
State/Province:TX
top notch personalized service. They exemplified what i expect a florist to be. Attention to the purpose and the giver, not just a pretty arrangement, even though it was.
Thanks
Sandy Daniel, owner's Reply:
Date: Sep 27, 2024, 7:09 pm
Hi David, Thank you for the wonderful review! We are thrilled you are so happy with our personalized service! We appreciate your business David, and thank you for trusting us with your order. We enjoy creating floral designs along with taking care of the people who give them!
Date: May 14, 2024
Name:
Connie C
State/Province:TN
I received a floral arrangement for Mother's Day. The arrangement was gorgeous--the flowers were so fresh. The delivery person was very pleasant. My boss at Neuhoff Taylor Architects and I have used this florist for many years and have always been pleased.
Sandy Daniel, owner's Reply:
Date: May 14, 2024, 4:51 pm
Hi Connie! Thanks for the wonderful review and the 5 stars! I'm thrilled you like your flowers! It was so thoughtful of your family to send you flowers for Mother's Day! Enjoy!
Date: May 27, 2023
Name:
Donna W
State/Province:GA
The flowe arrangement was superb. My mother was so loved them! Will definitely order there for my next flower arrangement.
Sandy, co-owner's Reply:
Date: May 30, 2023, 4:15 pm
Thank you Donna for trusting us with your order for your mom for Mother's day and giving us such a great review! We look forward to taking care of you in the future!
Date: May 15, 2023
Name:
Crystal K
State/Province:TN
Beautiful flows and a great experience getting these ordered. Happy to support a local spot and def will keep using you guys. Thank you.
Sandy, co-owner's Reply:
Date: May 18, 2023, 2:57 pm
Thank you for your kind review and support! We appreciate your business!
Date: Apr 24, 2023
Name:
Jeff H
State/Province:FL
Mom loved the yellow roses
Sandy, co-owner's Reply:
Date: Apr 24, 2023, 1:07 pm
Thank you Jeff for giving us a review! We appreciate your business!
So glad your mom loved her roses!
Date: Mar 28, 2023
Name:
Karie N
State/Province:IL
When I send flowers from this florist I never have to worry about how the flowers will look. They are always beautiful.
Sandy's Reply:
Date: Mar 29, 2023, 2:35 pm
Thank you for your kind review, Karie!
We appreciate you putting your trust in us as your local florist!
Date: Mar 14, 2023
Name:
Andrea D
State/Province:TN
Very helpful & friendly staff. Flowers were beautiful!!
Date: Feb 28, 2023
Name:
Richard K
State/Province:TN
Beautiful Arrangement
Sandy, co-owner's Reply:
Date: Mar 29, 2023, 2:49 pm
Thank you for giving us a great review, we appreciate your business, Richard, and look forward to taking care of your flower needs in the future.
Date: Feb 18, 2023
Name:
Pat E
State/Province:TN
My husband has ordered many arrangements from you and they have ALL been gorgeous and last for almost 10 days.
Sandy's Reply:
Date: Feb 28, 2023, 1:03 pm
Pat, thank you so much for your kind review! We are blessed to hear how much you have loved all your arrangements. It's been our pleasure!
-Sandy
Date: Dec 22, 2022
Name:
R B
State/Province:TN
I had never used this florist before, but definitely will again! They delivered a gorgeous birthday arrangement exactly like I requested! Great service. Thanks!
Date: Dec 20, 2022
Name:
Doreen S
State/Province:TN
The Daniel family did an amazing job with my mother's funeral flowers. Simply beautiful and heartfelt...thank you!!
Date: Dec 02, 2022
Name:
Darrell M
State/Province:FL
Simply the best Florist ever.
Date: May 27, 2022
Name:
Jeffrey N
State/Province:TN
Perfection!
Randy's Reply:
Date: May 27, 2022, 9:01 am
Thanks so much for the great review. We are so glad you were pleased and hope to serve you in the future!
Date: May 02, 2022
Name:
Lisa P
State/Province:TN
Bates-Raintree Florist never disappoints. I ordered flowers for Admin Professional Day, and the arrangement received was beautiful.
Randy's Reply:
Date: May 02, 2022, 5:11 pm
Hey Lisa, Thanks for the praise and the great review. We are so pleased you were happy with the flowers. We look forward to assisting you in the future.
Date: Apr 29, 2022
Name:
D G
State/Province:TN
Recipient was so pleased & called me right away. Said they were beautiful.
Randy's Reply:
Date: Apr 29, 2022, 3:23 pm
Hey Dory, Thank you so much for the awesome review. We are glad you were pleased and appreciate you letting us know.
Date: Apr 17, 2022
Name:
D G
State/Province:TN
Beautiful flowers! They arrived last Tuesday & still looked terrific on Easter Sunday. Well done! I liked them so much I sent someone else an arrangement using your services.
Randy's Reply:
Date: Apr 18, 2022, 12:43 pm
Hey Dory! Thanks for the great review and Thank you for letting us know you were pleased with the flowers. So great to hear they lasted so long and we appreciate your patronage.
Date: Apr 05, 2022
Name:
Tracie s
State/Province:TN
Excellent service! Beautiful flowers.
Randy's Reply:
Date: Apr 05, 2022, 9:27 am
Thank you so much for the great review. We are glad you were pleased with the flowers and we appreciate you letting us know your experience was excellent!
Date: Feb 28, 2022
Name:
Randy P
State/Province:TN
Delivered on time and floral arrangement was beautiful!
Randy's Reply:
Date: Feb 28, 2022, 12:41 pm
Thank you so much for the great review. So glad you were pleased. We appreciate the order and look forward to serving you in the future.
Date: Feb 17, 2022
Name:
Rebecca H
State/Province:TN
My stepdad enjoyed the flowers very much, thank you! They really brightened his day. Thank you for the same day service, as well!
Randy's Reply:
Date: Feb 19, 2022, 9:54 am
Hey Rebecca, Thank you for the great review. We are so glad your stepdad enjoyed the flowers and brightened his day. We appreciate your business.
Date: Dec 24, 2021
Name:
Mary Bacon W
State/Province:GA
Poinsettia is lovely. Don’t care for the sparkly sticks.
Date: Dec 06, 2021
Name:
Paul R
State/Province:TN
You sent a truly lovely poinsetta in a lovely arrangement. One advice--the care directions were for flowers that need more water then poinsettas.
Randy's Reply:
Date: Dec 10, 2021, 10:36 am
Hey Paul. Thank you so much for the great review and thanks for the advise. So glad you were pleased!
Date: Nov 24, 2021
Name:
Emily F
State/Province:TN
As always, I received lovely service. The arrangement was delivered promptly, and I received many thanks and compliments from the recipient. THANK YOU!
Randy's Reply:
Date: Nov 24, 2021, 1:00 pm
Thanks Emily for the wonderful review. We appreciate you and are so glad you and your recipient were pleased. Thanks for letting us know.
Date: Oct 07, 2021
Name:
Alicia W
State/Province:TN
Perfect. Ordered. Delivered.
Randy's Reply:
Date: Oct 07, 2021, 2:44 pm
Hey Alicia, Thanks for the great review. So glad you were happy with our services. We appreciate you and hope to hear from you soon!
Date: Oct 05, 2021
Name:
Jennifer F
State/Province:TN
Beautiful arrangement. Very pleased!
Date: Sep 13, 2021
Name:
Livia E
State/Province:TN
Randy did an awesome job as usual. Great customer service!
Randy's Reply:
Date: Sep 13, 2021, 11:20 am
Thank you so much for the wonderful review. We really appreciate you letting us know you were pleased. Have a great day!
Date: Aug 30, 2021
Name:
E tienne E
State/Province:TN
My arrangement was absolutely gorgeous. The quality of clowers, the care and concern when I wasnt home to make sure I would receive them was also greatly appreciated. Ladies in my complex were jealous of the flowers, claiming they would have baby sat them until I got home..lol
Randy's Reply:
Date: Aug 30, 2021, 12:55 pm
We are so happy you loved your flowers. Thank you so much for the wonderful review.
Date: Aug 30, 2021
Name:
Jackie B
State/Province:TN
Good job
Randy's Reply:
Date: Aug 31, 2021, 10:48 am
Hey Jackie, Thanks so much for the review. Glad you were pleased.
Have a wonderful day!
Date: Aug 12, 2021
Name:
Robin C
State/Province:TN
Everything was exceptional
Randy's Reply:
Date: Aug 12, 2021, 2:56 pm
Thanks so much for the great review. We love to hear the word "exceptional" with any compliment and especially when it comes to our customers being satisfied. We appreciate you!!!
Date: Aug 07, 2021
Name:
Stephanie B
State/Province:GA
The flowers were perfect along with communication from the florist regarding my wants. Very happy!
Randy's Reply:
Date: Aug 07, 2021, 10:02 am
Stephanie, Thank you so much for the wonderful review and accolades. We are happy you were pleased and look forward to serving you in the future.
Date: May 24, 2021
Name:
Desmond T
State/Province:GA
Base florist has been a true blessing for me and my entire family they're there for whenever we need a special moment. If you're looking for a wonderful floors this is the place to go. Great staff great owners and best of all great service
Randy's Reply:
Date: May 24, 2021, 11:21 am
Thank you so much for the wonderful review. We appreciate your continued support.
Date: May 23, 2021
Name:
Molly S
State/Province:TN
Quick,accurate delivery. Thank you!
Randy's Reply:
Date: May 24, 2021, 11:25 am
Thank you for your great review. We are so happy you were pleased with the delivery and service. We appreciate you.
Date: May 12, 2021
Name:
Lorna W
State/Province:TN
Easy ordering and beautiful arrangement.
Randy's Reply:
Date: May 12, 2021, 10:38 am
We thank you for your wonderful review and are so glad we made the ordering process easy for you and that you were pleased with the arrangement. We look forward to helping you in the future.
Date: May 11, 2021
Name:
Dana S
State/Province:TN
Thank you for creating the beautiful arrangement!
Randy's Reply:
Date: May 11, 2021, 11:11 am
You are so welcome! Thank you for your wonderful review. We appreciate you.
Date: May 11, 2021
Name:
Jo Ann M
State/Province:TN
Beautiful arrangement
Randy's Reply:
Date: May 11, 2021, 4:07 pm
Thank you for the great review. So glad you were happy with your flowers. Look forward to taking care of you in the future.
Date: May 07, 2021
Name:
Neal C
State/Province:TN
This was a great experience. The arrangement was beautiful, fresh and delivered in a timely manner. I highly recommend using Bates-Raintree Florist....you will be glad that you did.
Randy's Reply:
Date: May 07, 2021, 4:20 pm
Thank you so much for the awesome review. So glad you were pleased and look forward to serving you in the future!
Date: Apr 09, 2021
Name:
Ryan G
State/Province:TN
My wife loved the beautiful flowers, and the staff was fantastic to work with.
Randy's Reply:
Date: Apr 09, 2021, 1:24 pm
Hey Ryan. Thank you for the wonderful review. It was a pleasure to service you. We appreciate your business!
Date: Mar 30, 2021
Name:
Maggie G
State/Province:TN
As always, wonderful arrangement and timely service!
Randy's Reply:
Date: Mar 31, 2021, 10:59 am
Thanks Maggie for the great review. We are so glad you're pleased and look forward helping with any future orders. We appreciate your business!
Date: Mar 24, 2021
Name:
Rachel G
State/Province:TN
Such beautiful and fresh arrangements. Can’t beat their quality and price for beautiful delivered flowers!
Randy's Reply:
Date: Mar 26, 2021, 12:00 pm
Hey Rachel. Thank you so much for the wonderful review. We are so happy you were pleased with the flower. We appreciate you!
Date: Mar 08, 2021
Name:
Jan B
State/Province:TN
Fresh and great quality
Randy's Reply:
Date: Mar 08, 2021, 12:10 pm
Thank you so much for the 5 star review. So glad you were pleased with the quality. We really appreciate your feed back.
Date: Mar 06, 2021
Name:
Jennifer T
State/Province:TN
This was an easy and efficient way to order. The flowers received were gorgeous.
Randy's Reply:
Date: Mar 08, 2021, 12:12 pm
So glad we were able to make the order process smooth and that you were so pleased with the flowers. Thank you for the great review.
Date: Feb 08, 2021
Name:
K. W
State/Province:GA
I needed flowers sent to a funeral in Chattanooga and called Bates-Raintree. The phone conversation went easily and professionally, and I was just sent a photo of the flowers from a family member at the funeral. They are gorgeous - just what I asked for, exceeding my hopes and expectations!
Randy's Reply:
Date: Feb 09, 2021, 5:22 pm
We are so thrilled that you were satisfied with the funeral tribute we sent for you (exceeding your hopes and expectations. Thank you so much for the opportunity to serve you!
Date: Jan 19, 2021
Name:
MARWAN M
State/Province:TN
Flowers were delivered when they said they will be delivered. I love your services online, quick and easy.
Randy's Reply:
Date: Jan 19, 2021, 9:00 am
Thank you for the wonderful review. We are glad you were pleased with our service and look forward to any future floral needs you may have. Have a GREAT day!
Date: Jan 15, 2021
Name:
Kelsey C
State/Province:TN
These flowers are such a day-brightened! They have stayed so perfect and fresh for days, and they’re still going strong!!
Date: Dec 20, 2020
Name:
Bob W
State/Province:TN
Beautiful Poinsettia delivered as a gift from Boyd Buchanan Svhool
Randy's Reply:
Date: Dec 24, 2020, 10:28 am
Thank you for the review. We are so happy you were pleased!
Date: Dec 13, 2020
Name:
Talia N
State/Province:OH
Exceptional service
Randy's Reply:
Date: Dec 24, 2020, 10:31 am
Thanks so much for the great review. We appreciate you and letting us know you were pleased with our service!
Date: Dec 12, 2020
Name:
Tammie W
State/Province:TN
Recently ordered flowers from Bates and you guys always do such a great job. I couldn't have been more pleased with what was sent. Wasn't exactly sure what I wanted but you guys knew exactly what to send! Thank you.
Randy's Reply:
Date: Dec 24, 2020, 10:34 am
Thank you so much for the wonderful review. We are so happy that you were pleased. We appreciate your patronage.
Date: Dec 08, 2020
Name:
Tonda P
State/Province:VA
My mom raved about how beautiful the floral centerpiece that I sent her for Thanskgiving was! And weeks after she says they are still gorgeous! Thank you Bates Florist. You have always been my go to florist in the the area and will continue to be.
Date: Dec 05, 2020
Name:
Michael W
State/Province:TN
The flowers were lovely. More importantly they were fresh. How can I tell they weren’t dead in three days. Matter of fact after 15 days we are still enjoying some of the flowers!
Randy's Reply:
Date: Dec 07, 2020, 1:07 pm
Thank you so much for the great review. and Wow! it is always wonderful to know when you enjoyed your flowers for that long. We so appreciate you letting us know :)
Date: Nov 23, 2020
Name:
Veronica G
State/Province:GA
The flowers were stunning and delivered next day.
Randy's Reply:
Date: Dec 01, 2020, 9:22 am
Thank you so much for the review. So glad you were pleased!
Date: Nov 21, 2020
Name:
Jana M
State/Province:TN
Beautiful flowers
Randy's Reply:
Date: Dec 01, 2020, 9:23 am
Thank you so much for the review. So glad you were pleased with the flowers.
Date: Nov 11, 2020
Name:
Loreen S
State/Province:TX
Ordered from out of state. First bouquet of flowers for our church "granddaughter." Couldn't have been more beautiful for this gorgeous young lady.
Date: Nov 01, 2020
Name:
Carolyn S
State/Province:TN
I cannot say enough good things about my experience with Bates-Raintree Florist. I ordered flowers for our High School Homecoming, and Randy was wonderful to work with. The flowers were gorgeous and the prices were very reasonable! I will definitely be back next year!!
Randy's Reply:
Date: Nov 02, 2020, 11:23 am
We are so pleased you were happy with the flowers for Homecoming! It was a pleasure working with you. We appreciate your business and look forward to next year about this time :)
Date: Oct 15, 2020
Name:
Joan C
State/Province:TN
I really appreciate the call back to straighten out the message on the card for a grieving family. The flowers were lovely I was told!
Randy's Reply:
Date: Oct 15, 2020, 3:04 pm
Thank you so much for your review! It was our pleasure to clarify the message for you and I am so glad they were happy with what they received. Have a great day!!!
Date: Oct 06, 2020
Name:
Dave C
State/Province:TN
Very nice thanks
Randy's Reply:
Date: Oct 07, 2020, 4:10 pm
Hey Dave. So happy you were pleased with the flower we sent for you. We appreciate you letting us know. Look forward to helping you in the future. Thanks
Date: Sep 10, 2020
Name:
DeVan C
State/Province:TN
Our client loved the Spot On floral arrangement!! Great job!
Randy's Reply:
Date: Sep 11, 2020, 12:26 pm
Thanks for the awesome review. So glad your client was pleased!
We appreciate your business :)
Date: Sep 03, 2020
Name:
Rusty M
State/Province:TN
Beautiful arrangement. Mother thoroughly enjoyed.
Randy's Reply:
Date: Sep 03, 2020, 12:28 pm
Hey Rusty, So glad you mother enjoyed the flowers we sent to her from you. We appreciate your great review and your business. Looking forward to taking care of you in the future!
Date: Sep 02, 2020
Name:
Robert D
State/Province:TN
The arrangement was as pictured and it was delivered as requested
Randy's Reply:
Date: Sep 02, 2020, 11:49 am
Hey Robert, Thank you for the great review and nice remarks.
We are happy you were pleased. Thank you so much for the order.
Look forward to servicing you in the future!
Date: Aug 31, 2020
Name:
Molly C
State/Province:TN
The arrangement was beautiful! Thank you
Randy's Reply:
Date: Aug 31, 2020, 4:22 pm
Thank you Molly for the great review. So glad you were pleased with the flowers and praises!
Date: Aug 27, 2020
Name:
F J
State/Province:TN
Excellent services and great products
Randy's Reply:
Date: Aug 27, 2020, 11:46 am
Thank you for your wonderful review. We are so glad you were pleased with everything. Hope we can be of service to you in the future!
Date: Aug 20, 2020
Name:
Mark R
State/Province:GA
Great Variety, with affordable prices and excellent service
Randy's Reply:
Date: Aug 20, 2020, 12:22 pm
Hey Mark, Thanks for the great review. So glad you were please with the selection and quality of the flowers. We appreciate your business and look forward to serving you in the future.
Date: Aug 19, 2020
Name:
Jerry E
State/Province:TN
We appreciate how long your cut flowers last after delivery.
Randy's Reply:
Date: Aug 19, 2020, 9:38 am
Thank you so much for your review and are happy you were pleased with the flowers. It's great to hear when they have lasted so long!
Have a wonderful day :)
Date: Aug 13, 2020
Name:
Todd A
State/Province:TN
Beautiful flowers & wonderful service always.
Randy's Reply:
Date: Aug 13, 2020, 11:42 am
Hey Todd, Thanks for the great review. So glad you were pleased with the flowers and continued service. We appreciate you!
Date: Jul 21, 2020
Name:
CHERYL R
State/Province:TN
The flowers were beautiful. This is my 1st time using you guys, I will definitely use you again.
Randy's Reply:
Date: Jul 22, 2020, 12:08 pm
Thank you for your great review. We so appreciate hearing that you were pleased! We appreciate your order and look forward to serving you in the future :)
Date: Jun 20, 2020
Name:
JENNIFER G
State/Province:TN
Great presentation of product with very little lead time. Awesome service.
Randy's Reply:
Date: Jun 22, 2020, 1:49 pm
Thank you for the great review. We are so happy you were pleased with the arrangement and service. We appreciate your business and hope to take care of you in the future.
Date: Jun 10, 2020
Name:
H D
State/Province:VA
The flowers were delivered on time. My friend
The flowers were delivered on time and, according to the recipient, a stunning bouquet. I was pleased.
Randy's Reply:
Date: Jun 10, 2020, 12:44 pm
We are so happy you were pleased with our service and the flowers. We really appreciate you letting us know. Thanks!!!!
Date: May 23, 2020
Name:
Rebecca M
State/Province:TN
Very professional and friendly. Respectful of social distancing. Would definitely order again!
Randy's Reply:
Date: May 27, 2020, 12:58 pm
Thank you so much for the great review. We appreciate your business through out this whole social distancing situation and hope you stay well.
Date: May 20, 2020
Name:
JENNIFER G
State/Province:TN
beautiful arrangement having substantial volume of flowers and other items to make a fulsome and wonderful display
Randy's Reply:
Date: May 20, 2020, 11:50 am
Jennie, we are so happy you were pleased with your arrangement.
Thank you for the great review!!!
Date: May 20, 2020
Name:
Michelle G
State/Province:SC
My mother was thrilled. You brought tears to her eyes it was such a beautiful arrangement. Thanks again for all the help.
Randy's Reply:
Date: May 20, 2020, 11:48 am
Michelle, Thank you so much for sharing about your mother's response. We are so happy when we bring more than a smile. :)
Date: May 12, 2020
Name:
Kelly M
State/Province:TN
Excellent
Randy's Reply:
Date: May 12, 2020, 11:50 am
Hey Kelly, Thank you so much for the great review! We are so glad you were pleased.
Date: May 06, 2020
Name:
Mark C
State/Province:TN
Fantastic job on the flowers! Great service, and easy to navigate through the online selection.
Randy's Reply:
Date: May 06, 2020, 10:30 am
Hey Mark, Thank you for the great review. We are so glad you were pleased. We appreciate you business.
Date: May 03, 2020
Name:
Karie N
State/Province:MO
They have the best customer service and beautiful flowers. I live in St. Louis and ordered flowers for a friend. When they were delivered my friend was not home. I received a call informing me of this and I was asked how I wanted to proceed with the delivery. They were delivered and my friend love them. I will definitely order from them again.
Randy's Reply:
Date: May 04, 2020, 9:35 am
Thank you for the wonderful review. We are so glad you were pleased with the service and flowers. We appreciate you and look forward to taking care of you in the future.
Date: May 02, 2020
Name:
Karen R
State/Province:NH
Bates-Raintree is simply the very best florist in the Chattanooga area. I've ordered flowers through Bates-Raintree numerous times and my recipients have always been delighted with their arrangements! Best of all is the personal attention to detail and the extra care and advice they've provided when I place my order. Thanks so much for the excellent service!
Randy's Reply:
Date: May 04, 2020, 9:40 am
Thanks for the praises. We so appreciate your patronage and look forward to assisting you in the future!
Date: Apr 21, 2020
Name:
Sierra C
State/Province:TN
I was so surprised to receive such a beautiful flower arrangement! They were beautifully put together.
RANDY's Reply:
Date: Apr 23, 2020, 8:26 am
Thank you for the wonderful review. So glad you we pleased with the arrangement. It is always nice to hear!!
Date: Apr 07, 2020
Name:
Rachel N
State/Province:TN
Beautiful flowers
Randy's Reply:
Date: Apr 07, 2020, 12:09 pm
Hey Rachel, So glad you were happy with the flowers we sent for you. Thank you so much for the great review. We appreciate you.
Date: Mar 15, 2020
Name:
Mathew D
State/Province:GA
Beautiful arrangement and great value.
Randy's Reply:
Date: Mar 16, 2020, 9:54 am
Thank you so much for the great review and glad you were pleased with your arrangement. We appreciate your business!!!
Date: Feb 28, 2020
Name:
Randy P
State/Province:TN
The flowers were beautiful, the delivery was on time and people I dealt with were very friendly and polite. Great experience and I would use the again.
Randy's Reply:
Date: Feb 28, 2020, 2:17 pm
Thank You for the great review! So glad you were happy with the flowers and service. We look forward to helping you out next time you need flowers.
Date: Feb 20, 2020
Name:
Tina W
State/Province:TN
The flowers were perfect, the customer service was great, I order them a week in advance and they were ready right on time when I got there to pick them up. A week later they still look beautiful. Thank you to everyone at Bates. Joe
Randy's Reply:
Date: Feb 21, 2020, 10:54 am
Hey Joe. Thanks so much for the awesome review and glad you were pleased. We appreciate you.
Date: Feb 16, 2020
Name:
Brynna N
State/Province:TN
The flowers that I received were just immaculate they were fresh they were overwhelming to the room your service and pricing were outstanding
Date: Feb 14, 2020
Name:
Aaron H
State/Province:TN
Flowers were delivered on time, look good. We just moved here from Louisiana so wasn't familiar with size of arrangements and cost compared to florist used there. I'll order larger arrangement in the future. My fault,not yours
Randy 's Reply:
Date: Feb 14, 2020, 11:15 am
Thanks so much for the review! So glad you were happy with the service. We appreciate your business.
Date: Jan 14, 2020
Name:
Emily F
State/Province:TN
I was so impressed with the service! Not only were my flowers gorgeous, but they were delivered to the funeral home in a matter of hours! I did not order flowers until 5:00, and was hoping they would make it to the funeral service the next day. I was SHOCKED when they had already been delivered to the visitation when I arrived at 7:00 that evening. THANK YOU so much for going the extra mile!! :)
Randy's Reply:
Date: Jan 14, 2020, 9:52 am
Thank you so much for the wonderful praises. So glad you loved the flowers and that we were able to exceed your expectations.
Date: Nov 26, 2019
Name:
Melissa F
State/Province:CO
The flowers were beautiful...they were made and delivered the same day, and the gentleman I spoke with when I called was beyond kind and courteous.
Randy's Reply:
Date: Nov 26, 2019, 7:36 pm
So glad you were happy with the arrangement!!! It was a pleasure to take care of you!
Date: Nov 08, 2019
Name:
Travis F
State/Province:TN
Beautiful set of flowers and they worked with me to find the recipient when they weren't at the location I provided.
Randy Daniel's Reply:
Date: Nov 12, 2019, 11:01 am
Hey Travis. Thank you so much for your review! We are more than happy to help with the details and appreciate your business.
Date: Sep 23, 2019
Name:
Linda B
State/Province:TN
Beautiful floral arrangement!
Randy's Reply:
Date: Sep 24, 2019, 9:18 am
Thank you so much for your review. We love to hear when you are pleased with our flowers. Have a wonderful day!
Date: Sep 15, 2019
Name:
Casey D
State/Province:TN
Delivered to my office and left with reception. Did not meet anyone from the company, but the flowers were wonderfully arranged! A wonderful surprise from my family!
Randy's Reply:
Date: Sep 16, 2019, 4:44 pm
Casey, Thanks so much for the great review. We are so pleased you were happy with the flowers from your family. We love delivering surprises!!!
Date: Jun 21, 2019
Name:
Laura G
State/Province:TN
Bates provided great same day service! Actually, they delivered within a few hours of me placing an order. Beautiful plant, great quality.
Randy's Reply:
Date: Jun 26, 2019, 9:03 am
So glad you were happy with the order! Thank you for letting us know.
Date: May 25, 2019
Name:
Stacey R
State/Province:CA
Appreciated the follow-up call after the flowers were delivered.
Randy's Reply:
Date: May 25, 2019, 1:49 pm
It was our pleasure. Hope your mother enjoyed the flowers for Mothers Day! Thanks for the review!!!
Date: May 13, 2019
Name:
Susan L
State/Province:TN
Beautiful..awesome
Randy's Reply:
Date: May 13, 2019, 8:39 am
Thank you so much! So glad you enjoyed the flowers.
Date: May 07, 2019
Name:
Jordan T
State/Province:TN
Sent flowers to my sister for Mother's Day. They were gorgeous and looked liked the photo of the arrangement I selected online. Thank you for bringing a smile to her face!
Randy's Reply:
Date: May 07, 2019, 12:07 pm
So glad to bring smiles. We really appreciate you letting us know she was pleased and trusting us with the order.
Date: Feb 27, 2019
Name:
Callie T
State/Province:TN
Beautiful flowers. Friendly delivery person. Many thanks!
Randy 's Reply:
Date: Mar 05, 2019, 12:46 pm
Thanks so much for your review. We appreciate your feed back. So glad the flowers were beautiful and I will let my driver know about your praises.
Date: Feb 13, 2019
Name:
Chrisanne F
State/Province:TN
Couldnt have asked for better customer service. I had ordered online and had a great phone conversation with Sandy. I procrastinated and they delivered perfectly. Will use again.
Randy's Reply:
Date: Feb 17, 2019, 1:11 am
So glad that we were able to help! Thank you so much for the order and look forward to serving you soon!
Date: Feb 02, 2019
Name:
Lacey C
State/Province:TN
Thank you so much for the BEAUTIFUL arrangement. The family absolutely loved them! You are truly talented at your work!
Randy's Reply:
Date: Feb 04, 2019, 3:28 pm
Thank you for the wonderful review. So glad everyone was pleased. We appreciate you and thank you for your order.
Date: Jan 02, 2019
Name:
Tanjaparton gmail.com W
State/Province:TN
Thank you to Randy for a beautiful arrangement delivered at the last minute for a funeral. You are the very best and best florist in Chattanooga.
Randy's Reply:
Date: Jan 02, 2019, 2:30 pm
Thank you so much for the great review. I'm so glad we were able to take care of this for you. We appreciate you.
Date: Dec 21, 2018
Name:
Rich B
State/Province:MA
This is my second order, and Bates-Raintree continues to impress with both arrangement and customer service!
I ordered flowers Wednesday for Thursday delivery to my friend at the hospital. I find out Thursday morning she will be discharged that afternoon. A quick call to Bates-Raintree, and they made sure the arrangement was delivered before discharge.
Beautiful arrangements, matched by world-class customer service. Thanks very much!
No, this is not the mother of anyone at bates!
Randy's Reply:
Date: Dec 21, 2018, 2:51 pm
Thank you so much for the awesome review. So glad you were pleased with the flowers and service. We appreciate your continued business!
Date: Nov 29, 2018
Name:
Bradley A
State/Province:TN
Perfect in everyway.
Randy's Reply:
Date: Nov 30, 2018, 8:46 am
Thanks for the nice comments. We appreciate you.
Date: Nov 27, 2018
Name:
Mary Ann K
State/Province:TN
I ordered an arrangement from your website for my daughters birthday. As I have never used your company before, I was hoping I would not be disappointed.
I was absolutely thrilled with the quality and beauty of the flowers!!! Thank you so much for doing what you do best. She loved them!!
You have a new customer. The company I have used for years just lost me as a customer. The last couple of orders have not been up to expectations. Thank you once again!!
Randy's Reply:
Date: Nov 30, 2018, 8:49 am
Thanks Mary Ann for the awesome review. So glad you were pleased with the flowers and hope your daughter had a wonderful birthday! We appreciate your business and look forward to serving you again!
Date: Nov 16, 2018
Name:
Richard B
State/Province:MA
Top notch, my new "go to" florist in Chattanooga.
Randy's Reply:
Date: Nov 19, 2018, 9:19 am
Thank you so much for the compliment! We appreciate you continued business!
Date: Nov 04, 2018
Name:
Virgil C
State/Province:TN
While not a flower person myself, even *I* appreciated the beauty of the two arrangements I sent. And the recipient appreciated them even more. Your customer service is excellent, and you're a breeze to work with. Definitely 5 stars across the boar! You've earned a repeat customer in me.
Great job, thank you very much!
Randy's Reply:
Date: Nov 06, 2018, 1:02 pm
I am so glad you were thrilled with the arrangements. We appreciate your business and you reaching out to let us know your satisfaction.
Date: Oct 19, 2018
Name:
Abbey D
State/Province:TN
Arrangement was beautiful!
Date: Sep 26, 2018
Name:
William O
State/Province:TN
Very quick and courteous service.
Randy's Reply:
Date: Sep 26, 2018, 9:49 am
Thanks for the compliment and the order :) We appreciate your business.
Date: Jul 15, 2018
Name:
Karen M
State/Province:NC
We were very happy with the service.
Randy's Reply:
Date: Jul 16, 2018, 4:19 pm
So glad you were happy! Thanks for letting us know. We appreciate you.
Date: Jul 14, 2018
Name:
Kathryn H
State/Province:TN
So kind of you to call to find out how long the flowers would sit outside! I appreciate the thoughtfulness! Beautiful quality flowers!
Randy's Reply:
Date: Jul 16, 2018, 4:22 pm
Thank you so much for your review. We appreciate you.
Date: Jul 05, 2018
Name:
Doug F
State/Province:TN
Beautiful
Randy's Reply:
Date: Jul 05, 2018, 5:53 pm
Thanks so much for the compliment. So glad you enjoyed.
Date: Jun 07, 2018
Name:
Fran R
State/Province:TN
My arrangement is beautiful and I am really enjoying it in my office this week.
Randy's Reply:
Date: Jun 07, 2018, 11:33 am
I am so happy you are enjoying the flowers. I am sure they are well deserved. Thanks for letting me know :)
Date: May 15, 2018
Name:
Dean L
State/Province:TN
Ordered on line. Delivered on time , as expected. The flowers lasted about 2 weeks before the last blooms fell off. Very satisfied with the product and service.
Randy's Reply:
Date: May 16, 2018, 8:57 am
Thanks for the nice review. We are so glad you were pleased with the arrangement and appreciate your order!
Date: May 09, 2018
Name:
S B
State/Province:TN
TREMENDOUS SERVICE!
I don't usually do surveys - but Bates-Raintree Florist went above and beyond. I didn't find out about the death until very late and was worried if they would even be able to deliver to the visitation. They called me and even offered an upgrade at the same price as peace lilies were not doing very well this time of year.
I will definitely use Bates-Raintree Florist the next time I need a delivery in this area.
Randy's Reply:
Date: May 09, 2018, 9:50 am
Thank you so much for the wonderful review. We are so glad you were pleased with the service. We appreciate your business.
Date: Apr 30, 2018
Name:
Charles H
State/Province:TN
Great arrangement and delivered with time to spare! I won’t use anyone else!
Randy's Reply:
Date: May 01, 2018, 8:43 am
So glad we were able to deliver your flowers early. Hope she enjoyed the arrangement. Thanks for letting us know. We appreciate your business!
Date: Apr 24, 2018
Name:
Sharon B
State/Province:TN
The flowers were stunning and are still beautiful almost two weeks later. I picked a florist in Chattanooga on a whim and am so happy I chose you! Will do so again. Thank you!
Randy's Reply:
Date: Apr 24, 2018, 1:38 pm
So glad you enjoyed the flowers. It is wonderful to know that they lasted for so long. Thank you for letting us know and you are so welcome.
Date: Apr 23, 2018
Name:
Andrea M
State/Province:TN
Very fast service and the plant was beautiful!
Randy's Reply:
Date: Apr 23, 2018, 10:12 am
Thanks for the great review. So glad you were pleased. We appreciate you!!!
Date: Mar 21, 2018
Name:
Caroline M
State/Province:GA
Fast delivery. Beautiful arrangement! Thank you!
Randy's Reply:
Date: Mar 21, 2018, 9:36 pm
Thank you for the compliments. So glad you enjoyed the flowers. We appreciate you!
Date: Mar 13, 2018
Name:
Margaret W
State/Province:GA
Beautiful flowers, and fast delivery! Perfect for a gift when you’re out of town.
Randy's Reply:
Date: Mar 14, 2018, 7:50 am
Thanks for the great review. So glad we could be of service to you. Keep us in mind next time you need flowers. We appreciate you.
Date: Mar 05, 2018
Name:
Lisa P
State/Province:AR
Great customer service and quick response! Delivered as requested.
Randy's Reply:
Date: Mar 06, 2018, 9:39 am
Thanks so much for the order. Glad you were pleased. We love making our customers HAPPY!
Date: Mar 02, 2018
Name:
Jonas C
State/Province:TN
The arrangement was beautiful!
Randy's Reply:
Date: Mar 02, 2018, 9:37 am
Thanks Jonas. Glad she enjoyed them!!!
Date: Mar 01, 2018
Name:
Jackie W
State/Province:GA
Absolutely beautiful.
Randy's Reply:
Date: Mar 01, 2018, 9:28 am
So Glad you liked the flowers and thanks for letting me know!
Date: Feb 17, 2018
Name:
Jessie C
State/Province:TN
Beautiful, as always. My son who lives in CA has depended on you for years to celebrate special occasions for me by being sure I receive the wonderful gifts of flowers from you. Thanks for your continued artistry. I so enjoy being the recipient!
Randy's Reply:
Date: Feb 17, 2018, 11:12 am
So glad you enjoyed the arrangement. Looking forward to celebrating your special occasions with more beautiful flowers.
Date: Jan 30, 2018
Name:
Sharie S
State/Province:FL
I live in Florida but I needed to send flowers to my grand-daughter in Chattanooga. They were delivered within 2 hours of the time I ordered then. She told me they were beautiful, just like the picture and smelled wonderful. I will use Bates-Raintree Florist every time I want to send flowers.
Randy's Reply:
Date: Jan 31, 2018, 9:37 am
Thanks so much for the order. So glad your grand-daughter enjoyed the flowers!
Date: Nov 15, 2017
Name:
Lauwana M
State/Province:TN
Best florist in Chattanooga! I order a lot of flowers for business & have used many companies. After finding Bates-Raintree, I won't use anyone else. Truly great people who make every arrangement with excellence! I know I can always count on them.
Date: Feb 20, 2017
Name:
Kim I
State/Province:TN
The flowers were delivered so quickly - and they were beautiful. Three days later, they still look great. I love the combo of shades and the greenery that accompanied. Lovely.
Date: Jan 27, 2017
Name:
Ruby R
State/Province:GA
Wonderful to work with! Contacted me to make sure everything was correct in my long distance order, would definitely use again!
Date: May 06, 2016
Name:
Jim O
State/Province:TN
I have been using Bates- Raintree for several years and they have never disappointed. Great job as always!
Date: Apr 23, 2016
Name:
Rhonda B
State/Province:TN
I loved the bouquet that I received. Very beautiful and colorful. Outstanding job.
Date: Jan 28, 2016
Name:
Kim H
State/Province:TN
My flowers are beautiful! Got them Monday and today is Thursday... even more beautiful. Makes me think of spring. A FULL vase of flowers with a nice heavy (not cheap looking) vase. I just love them.
Date: Jan 06, 2016
Name:
Kevin J
State/Province:TN
Quick and excellent service!
Date: Dec 29, 2015
Name:
Charles P
State/Province:NC
Arrangement was perfect! Service was outstanding!
Date: Jul 25, 2015
Name:
Haley H
State/Province:TN
The flowers were even more beautiful than I had expected. They had them delivered to my mom within an hour and a half of ordering online and they did not skimp on flowers at all. I am amazed.
Date: May 02, 2015
Name:
Melissa M
State/Province:TN
Perfectly picked to give open blooms but that still last for days!
Date: Apr 07, 2015
Name:
christine m
State/Province:TN
Beautiful arrangement and great service
Date: Feb 11, 2015
Name:
John S
State/Province:NC
Awesome service and beautiful flowers. A+++++
Date: Jan 20, 2015
Name:
Peter D
State/Province:TN
Ordered from overseas. On time and wonderful arrangement. Couldn't be happier. Thanks!
Date: Jan 15, 2015
Name:
Staci G
State/Province:TN
The flowers were fresh and beautifully arranged.
Date: Jan 13, 2015
Name:
Nancy B
State/Province:IL
Recipient was very pleased with the floral arrangement.
timely delivery, efficient service - have used florist before and will do so again.
Date: Nov 26, 2014
Name:
Pamela P
State/Province:TN
The flowers were absolutely gorgeous.
Thank you so much for your prompt service and delivery.
Date: Nov 11, 2014
Name:
John H
State/Province:TN
The whole experience was pleasant. I was able to find what I wanted, select the size, and make arrangements for delivery without undue fuss.
Date: Sep 11, 2014
Name:
Terry W
State/Province:TN
As always the flower arrangement delivered to my wife's office was absolutely beautiful. The arrangement was incredible and the design was one of Randy's best works! Thanks again for making her birthday so special! Terry
Date: Aug 15, 2014
Name:
Gin W
State/Province:NM
I have used Bates several years now and they have never disappointed. Deliveries are on time. They are a Design Studio and will custom build your ideas or work together with you to get the design you want. It is so easy to call them because you know it is going to be beautiful. My mother-in-law who is 96 loves their designs. My niece who is much younger also likes the arrangements she gets. They have something for everyone. Thank you
Date: Jul 14, 2014
Name:
Marsha R
State/Province:TN
Once again, Bates Florist has brightened someone's day with the delivery of a beautiful floral arrangement! Thank you for ensuring the very best is sent and that every detail is taken care of!
Date: Jul 09, 2014
Name:
Nathan M
State/Province:TN
Great on time service one happy wife!
Date: Jun 26, 2014
Name:
corinna s
State/Province:GA
First time placing an order with you ands I was satisfied. I will definitely order from you again
Date: Mar 25, 2014
Name:
Center For Facial Rejuvenation s
State/Province:TN
Flowers were delivered on time. As always great job. Thanks so much!!
Date: Mar 25, 2014
Name:
Center For Facial Rejuvenation s
State/Province:TN
Flowered were delivered on time. As always great job. Thanks again!!
Date: Dec 27, 2013
Name:
Ann
State/Province:TN
We have used Bates for several years and they always do a great job! I would highly recommend them.
Date: Jun 06, 2013
Name:
Michael
State/Province:TN
Bought some flowers for my girlfriend on her birthday and she loved them.
Date: May 31, 2013
Name:
Jeff F
State/Province:TN
Delivered on time and she said it was beautiful... Thanks :)
Date: May 14, 2013
Name:
Sara F
State/Province:TN
The arrangement was beautiful. They called to ensure I got the delivery. I appreciate the quality of their service and flowers.
Date: Apr 18, 2013
Name:
Ivy A
State/Province:GA
I have had an account with Bates for many years and always use them when flowers are needed. Recently we ordered an Easter Lily for a funeral and it was outstanding! It was large and beautiful and the funeral home had it in front of the fireplace (wasn't cold weather) to show it off! While I sat there near by at visitation I could hear remarks about how beautiful it was!! Just wanted to let someone know and say thank you so much.
